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April 2017 is almost upon us, and for most of our clients this marks the beginning of a new financial year. Annual Questionnaires In the next couple of weeks, we will be sending out our annual questionnaire emails. These provide a link for you to log in and fill out our online annual questionnaire.  We …

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Do you like to give gifts of chocolate, wine, sweets or other edible goodies to your customers, suppliers or contacts? This is a great way to say thanks, or just to show you care. Well, Inland Revenue just made gifts of food or drink a little more expensive. Starting from 1st September 2016, Inland Revenue’s …

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“It is far better to foresee even without certainty than not to foresee at all.” — Henri Poincare When it comes to forecasting sales for the year ahead, it’s no mean feat, and that number you come up with can have a huge impact on your company. Many companies simply take last year’s figures and …

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You have probably heard that saying before – it has been attributed to many great business minds such as Peter Drucker and Tom Peters – and it refers to the fact that regular measuring and reporting keeps you focused on achieving what you want or need. It’s a sure-fire way of staying on track. Every …

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  “It takes less effort to keep an old customer satisfied than to get a new customer interested” Anon Did you know that the main reason your customers jump ship and shop elsewhere is not because of your price or the functionality of your product, but because they just want great customer service and a …

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