“Blood is thicker than water” is a common saying about families and working with family members can be a great idea. Family members can very often be more dedicated to the job as they may have a vested interest in the business, and as you know them well they can be an obvious choice to …

Finding new customers can be time-consuming and expensive, with a new-customer campaign generating only around 5% of sales at best, and nothing at worst. So how can you ramp up your new-customer campaign to get the best results? 1. Get skills. Invest in skills to take best advantage of each opportunity: read more business or …

“Number one, cash is king… number two, communicate… number three, buy or bury the competition”. Jack Welch How often do you look at your cash flow? Profit does not equal cash, but when sales are buoyant and business is booming, you may not even be thinking about how much ready cash you have in the …

The “stop doing” list is a way to more effectively allocate the most precious of all resources: time. It’s possibly more beneficial than the to-do list. It’s about this time of year that businesses plot out their strategy for the coming year: they determine what direction they want to go in, what they want to …

You have probably heard that saying before – it has been attributed to many great business minds such as Peter Drucker and Tom Peters – and it refers to the fact that regular measuring and reporting keeps you focused on achieving what you want or need. It’s a sure-fire way of staying on track. Every …